Real-time SMS messaging in Slack.
Communicate in real-time with your customers directly in Slack.
Customer Support
Answering a customer question is a Slack message away.
Bring your customer conversations to Slack, where you and your team can collaborate and respond quickly & efficiently, without switching to other applications.
- Never miss a customer message again.
- Get real-time SMS notifications in Slack and respond to customers directly from the Slack thread.
- Get everyone involved in customer support.
- Enable anyone in your team to respond to customer messages via dedicated Slack channels.
- Provide a seamless customer experience.
- Your customers can reach you on their preferred channel, and you can respond from Slack, where you're already working.
SMS Notifications
Never miss a time-critical SMS message again.
Have your team stay connected to partners, vendors, and services, even when you're away from your phone. You can receive SMS messages from any sender.
- Time-critical notifications.
- Receive order updates, appointment reminders, and other time-critical messages.
- Avoid bottlenecks.
- Don't rely on a single phone number to receive messages, share messages with everyone in your team.
- Interoperable.
- Receive SMS messages from any sender, including short codes, toll-free numbers, and international numbers.
Testimonials
We have worked with
amazing people
“Compared to all the other methods this was by far the simplest and most straightforward approach out there. The ability to generate numbers and associate them to a channel, right in the app using the Slack UI, was so beyond simple and wonderfully painless. I had this setup in a matter of minutes.”
“Streamlined the SMS workflow for our team in just a couple of minutes!”
Manage SMS messaging in Slack
Supercharge your SMS communications
Pay-as-you-go pricing, unlimited features, and a
free trial make it easy to get started.
Pay-as-you-go pricing
Only pay for active phone numbers and any received or sent messages.
Compatible with most providers
Compatible with Amazon, Google, SendGrid and many others.
Secure
Get peace of mind knowing that your SMS messages are never stored on our servers.
Unlimited
Get the power of unlimited phone numbers, text messages, and Slack channels.
Respond to messages
Easily answer senders, acknowledge messages, and reply to alerts with in-thread replies.
Free 14-day trial
Evaluate SMS to Slack risk-free for 14 days. Cancel anytime.
Just a piece of advice. I used my personal cell number as the company number and I still regret it a decade later (I get so many stupid calls). Don’t do what I did. I wish I had a service like this 10 years ago!
Michael Seibel
Managing Director at Y Combinator
Security First
We value your data and are committed to keeping it safe and secure, our knowledge of security and its importance to your work runs deep.
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Development Process
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We follow industry best practices, so security is baked right into our product and regular development processes.
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Encryption
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Data in transit runs entirely over SSL. Data at rest is encrypted with AES 128/256. Billing information is entirely managed by our PCI-compliant payments provider.
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Infrastructure Security
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We are committed to highly available infrastructure. It runs on fault-tolerant systems and backups are made daily.
Simple pricing
Pay-as-you-go pricing, pay only for what you use.
No contracts, cancel any time.
Features
- 14-day free trial
- In-thread replies
- Email support
- Cancel any time
Frequently asked questions
Frequently asked questions about SMS to Slack. If you have a question that isn't answered here, please email us. We're happy to help!
- How does it work?
- Once you install SMS to Slack and configure billing, you can create a phone number and associate it with a Slack channel. When someone sends a text message to that number, it will post to the channel.
- Which Slack messages will be sent via SMS?
- Only replies to a thread initiated by an incoming SMS will be sent to the original sender via SMS. Any other Slack messages in the channel are ignored.
- How long can I try the service?
- SMS to Slack offers a 14-day free trial. After the trial period, you will start a billing cycle and be charged on that day starting in the following month. We will send you a reminder before your trial ends.
Get started now!
“Set this up in a few minutes and now our homeowners
can just text into a Slack channel.”
— Stefan St. Marie